Frequently Asked Questions
Check-in
Check-out
From 8:00 AM to 12:00 PM.
Is the garden enclosed?
No. However, there is a smaller fenced lawn area.
Are there towels?
Yes, included in the price are 1 x bath towel (70×140 cm) and 2 x hand towels (approx. 50×100 cm) per guest.
Where can I park?
Directly in front of the house (Wernickstraße 7), under the over 100-year-old European beech tree, there are usually one or two free parking spaces available on the street. Otherwise, there are additional parking options in the residential area.
Please note: Parking is not allowed on the private property of the residents at Wernickstraße 7a.
Accessibility?
We can be reached at the mobile number: 0176 / 815 500 42 (by phone and via WhatsApp) and by email at: info@blaueblumeurlaub.de.
How is the key handover arranged?
If we are at home, we will be happy to welcome you personally upon your arrival. Otherwise, we will leave the key for you in a key safe. We will send you a brief explanation and the access details for this one day before your arrival. Please inform us in advance about your arrival time and how we can contact you beforehand (e.g., via WhatsApp or email).
Payment plan
100% due at the time of booking.
Is there bed linen?
Yes, included in the price.
Is there an electric vehicle charging station?
No.
A list of public charging stations from EVB (Eisenach Utility Services) can be found here.
Can I use the garden?
The garden is for communal use (except for the terrace in front of the house). Directly in front of the separate staircase entrance to the holiday apartment, there is a seating area just for you, consisting of a small garden table with two chairs (seat cushions for this are available in the apartment).
Is there a washing machine and a dryer in the holiday apartment?
No. However, the use of the washing machine and dryer in the house is possible upon arrangement and for a fee of €5 per wash cycle (including detergent) and per drying cycle (including taxes)
How is the key returned?
If we are at home, please hand the key to us personally. Otherwise, please leave the key on the dining table and make sure to close the front door securely behind you.
Cancellation policy
- 100% of the paid deposits are refundable if cancelled 30 days or more before arrival.
- 50% of the paid deposits are refundable if cancelled 7 days or more before arrival.
- 0% refund for cancellations made later.
Where can I park my bicycles?
Storing bicycles in the holiday apartment is generally not allowed. There is a storage option in the back garden area that we will be happy to show you. However, there is no lockable or weather-protected area for bicycles.
Is there free internet access?
Yes. The password is provided in the holiday apartment.
Is the holiday apartment barrier-free, wheelchair accessible, or is there an elevator?
No. The holiday apartment is accessible only via a paved path and stairs. The sleeping area and the bathroom on the mezzanine can only be reached via a narrow spiral staircase.
Are pets allowed?
Small dogs up to about 15 kg are allowed. Unfortunately, our Glen had bad experiences with larger dogs, so larger dogs, as well as cats and other animals, are currently not permitted. The holiday apartment is also rented to guests without pets and is located in a quiet residential area. To ensure you enjoy a stress-free vacation and that the neighbours and their cats are also content, here are a few rules:
- Keep a close eye on your pet, as they are in a completely new environment.
- Please always keep your dog on a leash outside the apartment. In Eisenach, dogs must be leashed on streets and in public areas.
- Be mindful of the neighbours, who do not want to be disturbed by constant barking.
- Dogs are not allowed on the bed or furniture.
- Dogs should not dig holes in the garden.
- Please dispose of your dog’s waste immediately in a tightly sealed waste bag in the trash bin outside.
- Clean up any mess caused by your dog right away.
- Renting the apartment with a dog requires valid dog liability insurance.
- You are fully responsible for any damage caused by your dog. Please inform us immediately of any damage your dog may have caused.
- The spiral staircase leading to the upper sleeping and bathroom area in the apartment is very steep. You are solely responsible for your dog’s safety.